FREQUENTLY ASKED QUESTIONS

Q: What is “My Marc’s Savings Program”?
A: “My Marc’s Savings Program” is a digital coupon gallery exclusively for Marc’s.       Enrolling in this program allows you to digitally select and click coupons to your
E-wallet to be deducted from your total transaction.
 
Q: Will you send me a card to use with this program?
A: No card is necessary. Your phone number is all you need to register and use that same phone number to log into the program anytime.
 
Q: Can I use my home landline phone number?
A: Yes, any phone number will work - cell phone or landline.
 
Q: Is there an App associated with the program?
A: No. All you need to do is to log into www.marcs.com, click on the My Marc’s Savings link and enter your phone number to access your E-wallet.
 
Q: Do I have to select the coupons or will every available coupon be automatically attached to “My Marc’s Savings Program” account?
A: Once logged in you must “clip” the coupons that you would like to add to your   E-wallet.
 
Q: How do I redeem “My Marc’s Savings” Coupons?
A: At checkout, please inform your cashier you are a member of the “My Marc’s Savings” digital coupon program. At the end of your transaction you will be asked to enter the phone number attached to your E-Wallet.  Qualifying digital coupons will automatically be deducted from your total.
 
Q: Can I use a paper coupon and a digital coupon for the same product?
A: There is a limit of one coupon, per item purchased, either a paper coupon or a digital coupon. Click here for our complete coupon policy.
 
Q: Can I use a digital coupon more than once?
A: No. A coupon can only be used once in most cases. Number of uses is determined by the manufacturer so always ready the coupon details.  Click here for our complete coupon policy.
 
Q: What do I do if I forgot to use my digital coupons?
 A: You may return the eligible item or items with valid Marc’s receipt and repurchase using your digital coupons. Click here for our complete coupon policy.
 
 
Q: Can My Marc’s Savings digital coupons be redeemed on closeout items?
A: No, we will only accept “paper” manufacturer coupons on eligible closeout items purchased.  Click here for our complete coupon policy.
 
Q: Can I use digital coupons at different Marc’s locations other than the one I selected at signup?
A: Yes, you can use your digital coupons at any Marc’s location.
 
Q: Do I need a smart phone to access the program?
A: No, you can use any device that gives you access to the internet (phone, personal computer, tablet, or your local library computer).
 
Q: How can I log out of the program or change my account information?
A: The log off and edit options can be found under the “my profile” tab, which is located at the top of the webpage.
 
Q: Can I email My Marc’s Savings digital coupons?
A: No, My Marc’s Savings digital coupons cannot be emailed or shared. At the end of your transaction you will be asked to enter the phone number attached to your E-Wallet.  Qualifying digital coupons will automatically be deducted from your total.
 

  Reach out to marcs@marcs.com with any questions.